Thena, a customer communications and intelligence platform that helps businesses manage customers on messaging platforms like Slack, on Wednesday, raised USD 5 million in Seed funding, co-led by Lightspeed and First Round Capital.

Thena’s product enables messaging platforms to be used at scale for B2B customer communications and solves for their biggest pain points. it was founded in April 2022 by Ankit Saxena, Govind Kavaturi, Mike Molinet, and Unmukt Raizada.

Ankit Saxena, CEO and Co-founder of Thena, said, “Our AI models synthesize data across communication channels, equipping companies with their own fine-tuned models that enable them to make customer-centric decisions at scale and improve bottom line.”

According to the company, the seed funding will primarily be invested in continuing to scale its product and recruit top talent capable of driving and supporting rapid company growth.

Hemant Mohapatra, Partner at Lightspeed added, “Thena not only has an inspirational vision and mission, but its core team has previously scaled a USD 100 million ARR business from the ground up, proving their ability to build through market cycles with tenacity, innovation, and speed. Their vision of the future of all customer communication – from static to dynamic; from passive to real time; from manual to AI-first – was extremely compelling and we are excited to get started.”

Prior to this round, the startup has raised USD 2.2 million in pre-seed funding from Pear VC and Tenacity Venture Capital. The fresh funds the total funding to USD 7.2 million.

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