Communications platform Exotel announced a fresh infusion of 45 crores from Blume Ventures, A91 Partners, and a panel of marquee angel investors. Some of them include Binny Bansal, Co-founder of Flipkart, Rohan Angrish head, ICICI Labs engineering, and Vikas Choudhury, President, Reliance Jio), to name a few. Additionally, former Facebook and Snapdeal product leader, Anand Chandrasekaran, will be joining Exotel as mentor and advisor.
Exotel is a decade-old company, set to celebrate its anniversary in 2021. With the fresh round of funding, Exotel eyes accelerated growth. They are at a USD 25 Million run rate and are looking to expand in BFSI, FMCG, and auto industry along with hiring over 200 people in product, engineering, and customer roles.
Shivakumar Ganesan, CEO, and co-founder of Exotel commented, “I am stoked about bringing on board angel investors who have a wealth of experience in building long-lasting institutions and who have a keen sense of how to add value to customers. My leadership team and I look forward to working with them to build the future of customer communication tech in emerging markets.”
Just over a few months ago, Exotel has collaborated with 150 helplines and non-profits that were providing on-ground support to those affected during the pandemic. It currently also powers customer communication for over 4000 organizations, while powering 10 million conversations each day.